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We want you to love your MIRA MORA experience. If something isn’t right, we’re here to help.
Return window
You may request a return or exchange within 14 days of delivery. Once approved, please ship the return within 7 days.
Eligibility
Non-returnable (hygiene & safety)
For hygiene reasons, we cannot accept returns of opened, used, or tampered skincare/beauty products. Personalized items and gift cards are non-returnable.
Exchanges
Fastest option: return the item (per steps below) and place a new order. We can also exchange for the same item if available.
Damaged or incorrect items
If your order arrives damaged, defective, or incorrect, email us within 7 days of delivery with photos and your order number. If eligible, we’ll replace or refund and cover return shipping when it’s our mistake.
How to start a return
Email support@miramora.com with:
Return shipping & refunds
Refused/undeliverable packages
If a parcel is refused or returned due to an incorrect/insufficient address or being unclaimed, reshipping costs are the customer’s responsibility; alternatively, we can refund minus shipping once the parcel is returned to us/our partner.
Scope
Applies to orders shipped within the United States & Canada.
Questions
We’re here to help: support@miramora.com.
Yes! All MIRA MORA formulas are designed to be gentle and non-irritating. We avoid harsh ingredients and prioritize skin-friendly actives.
Shipping typically takes 5–8 business days in the US and Europe. You’ll get a tracking number once your order ships.
Visit our Track Your Order page and enter your order details to see the latest status.
We accept returns on unopened items within 14 days of delivery. Please see our Returns & Exchanges page for details.
Absolutely. MIRA MORA is 100% cruelty-free and never tests on animals.
Yes! Sign up for our newsletter to receive exclusive offers and early access to new launches.
We currently ship to the US, EU, UK, and Canada.
To experience the full benefits of your Mira Mora product, consistency is key. Our formulas are crafted to support your natural beauty through gentle, effective routines — not quick fixes.
For best results:
We recommend using this product daily for at least 2–4 weeks to see visible improvements. Like any ritual, true results come with patience and care. Skincare is more than a routine — it's a daily act of self-respect. Let your glow be the result of how kindly you care for yourself.
Tip: For enhanced results, combine this product with others from the MIRA MORA collection that target hydration, brightness, or renewal — depending on your needs.
See how our formulas visibly improve skin tone and texture
Dry, brittle strands transformed with nourishing ingredients — see the difference
See how our formulas soften rough skin, leaving it smooth, radiant soft
